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Info, Internet sales policy
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In order to protect the value of our brands, products, and models, with the aim to preserve the faith placed in us by the market and by our customers, Florim Ceramiche and Casa Dolce Casa do not sell their products through distributors present only on the Internet, and have never done so.
When purchasing a flooring product, which certainly involves a substantial investment, it is extremely important to have the professional assistance of the showroom staff and the installation personnel. Our recommendation is that you always deal with an authorised retailer in order to receive the best service possible both during and after the sale and to verify the characteristics of the materials firsthand prior to purchasing them.
For these reasons, we will assess on a case-by-case basis how to best protect ourselves in relation to any companies that sell our products on-line even though they do not belong to our distribution network.
In any case, Florim and Casa Dolce Casa consider the Internet to be an essential and strategic means for promoting the products and solutions offered to the market. All this is accomplished through the work of the websites www.florim.it www.floorgres.it, www.rex-cerart.it, www.cerim.it, www.casadolcecasa.com, www.florimsolutions.com, www.florimusa.com, on which the Customer Care service is always available for anyone who wishes to contact the company to obtain information on our materials or to find their nearest distributor.
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